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Albuquerque, NM – May 31, 2016 – Routes Bicycle Tours & Rentals of Albuquerque and Santa Fe today announced that, for the third year in a row, it has received the TripAdvisor® Certificate of Excellence. Now in its sixth year, the achievement celebrates hospitality businesses that have earned great traveler reviews on TripAdvisor over the past year. Certificate of Excellence recipients include accommodations, eateries and attractions located all over the world that have continually delivered a quality customer experience. “Winning the TripAdvisor Certificate of Excellence is a true source of pride for the entire team at Routes Bicycle Tours & Rentals, and we’d like to thank all of our guests who took the time to complete a review on TripAdvisor,” said Heather Arnold, Co-owner and Marketing Director for Routes, “There is no greater seal of approval than being recognized by one’s own customers. With the TripAdvisor Certificate of Excellence based on customer reviews, the accolade is a remarkable vote of confidence to our business and our continued commitment to excellence.” “With the Certificate of Excellence, TripAdvisor honors hospitality businesses that have consistently received strong praise and ratings from travelers,” said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. “This recognition helps travelers identify and book properties that regularly deliver great service. TripAdvisor is proud to play this integral role in helping travelers feel more confident in their booking decisions.” The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months. Routes Bicycle Tours & Rentals has maintained a 5-star rating throughout the five years they have been in business. About Routes Bicycle Tours & Rentals Routes Bicycle Tours & Rentals (www.routesbicycletours.com) is a locally-owned bicycle tour, rental, and maintenance boutique in the historic urban cores of Albuquerque and Santa Fe New Mexico, with a focus on providing unique, authentic experiences for their customers. Founded in spring 2011, Routes is the only company in Albuquerque to feature professionally-guided bicycle tours and rentals throughout the year, and is the only company in Santa Fe to offer daily bicycle tours. Daily, custom, and seasonal tours are available including the ABQ Bike & Brew, Biking Bad, the NM Chile Tour, the Bosque Bike & Wine, the Santa Fe Pueblo Artisan and City tours, and the Bikes & Balloons tour in October. Routes offers a range of high-end bicycle types and sizes to choose from, including Cannondale road bikes (Albuquerque) and the company’s signature, yellow-tire city cruisers. Snowshoe rentals and tours are also offered in winter months. About TripAdvisor TripAdvisor® is the world’s largest travel site**, enabling travelers to plan and book the perfect trip. TripAdvisor offers advice from millions of travelers and a wide variety of travel choices and planning features with seamless links to booking tools that check hundreds of websites to find the best hotel prices. TripAdvisor branded sites make up the largest travel community in the world, reaching 340 million unique monthly visitors***, and 350 million reviews and opinions covering 6.5 million accommodations, restaurants and attractions. The sites operate...
read moreI purchased my bike from Routes almost 2 years ago, and have had all my repairs and service done here. In a word: Awesome. Consistently good, easy to work with, flexible, friendly, capable… As long as I live in Albuquerque, Routes will be my go-to for all things cycling. Before purchasing, we rented bikes for a day just to try it out. And it was a totally joyful experience. I haven’t had the opportunity to take a tour with them, though I imagine that it’s as excellent as everything else they do. I have rented bikes in several other cities, and have never experienced the great vibe that I get just walking through the door at Routes. If you’re visiting Albuquerque — go to Routes. The location is perfect for cycling the easy Bosque trail, for visiting the zoo and bio park, for touring brew pubs, Downtown, Old Town, or Nob Hill attractions… I can’t recommend them highly enough. Andrew G., Albuquerque, NM...
read moreJosh was so nice and helpful, gave us lots of advice about where to ride in the city and on the Bosque trail. He gave us a map, told us where to find water, bathrooms etc. The bikes were solid and comfortable, easy to ride. We are from Santa Fe so the advice for us out-of-towner’s was really useful. Kate C. Santa Fe,...
read moreWe are so very honored to have been featured in Albuquerque The Magazine’s February Issue. Click the image to read the article (PDF). Article written by Ashley M....
read moreCame to Albuquerque looking for a bicycle tour of the area and was extremely pleased with the service, friendliness and quality of the two hour tour. Kristina is passionate and knowledgeable about the area. John K., Amsterdam, The...
read moreI’m an advanced/expert mountain bike rider. I wanted to get in, get a bicycle, and get out as quickly as possible. No discussion on safety/how to ride a bike, etc. Routes was just that. I was in and out in about 7 minutes including paperwork. For $20 , I got a great mountain bike to rent for $4 hours. It also comes with a helmet rental and a bike lock. The bike was a hardtail, and everything worked beautifully. This will be my go-to place for renting anything cycling related when I’m in town visiting in Albuquerque. I recommend. John O., Los Angeles, CA...
read more★★★★★ “Great Ride!!! Was in ABQ this week on business and after we were finished, it was time to play! My coworker and I rented bikes from Routes Bicycle Rentals and Tours. I read the reviews beforehand and they were ALL positive – here’s another one. The bike I rented was a Cannondale road bike. It fit me nicely after the owner adjusted the height. The bike was in the same condition that I keep my personal bike – perfect. No clicks, whirs or rattles. A nice bike. The owner was kind enough to highlight a lot of stuff for us on the free map she gave us – not a cheap photocopy either – a good, full-sized, color map. I took my own helmet but they would have provided one had I not. They also lent us a lock and tools and a frame pouch for them – who does that?! We only had time for a half day. $35 for a road bike for a half day is an AWESOME price! Wish we’d stayed an extra day because a half day ride around ABQ is just not long enough. We stopped at one of the sites she’d highlighted, Los Poblanos Farm – THE best gelato I’ve ever eaten! Nice stop. The roads of ABQ seem to be very cyclist-friendly, much more so than our hometown. We had no trouble getting anywhere and were only on a non-bicycle lane road for a mile or so because we chose to go that way. With the exception of ONE texting driver, the other motorists were courteous and respected our right to be on the road. In our hometown, you ride at your own risk – it was VERY nice to ride in a cycling-savvy town – real relaxing. If/when my travels take me back to Albuquerque, Routes will once again be at the head of my list of things to do. A GREAT experience! Thanks!” Rick D Jeffersonville, Indiana Visited July...
read moreStaff is very friendly and helpful. They were very informative in showing us different places to ride and things to see. Great experience here. Becky B. Lubbock, TX August 12, 2013
read more[Daily] Tour was planned as something to do the morning of my husband’s birthday. We were not disappointed…Josh and Heather are great. We had a really nice time. Ay_Sal13 August 4, 2013
read moreTook my two kids from Atlanta all over downtown and Rio Grande trail. Just perfect!!!! Highly recommend this!!! Couldn’t be easier! J.P. Atlanta, GA...
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